Frequently Asked Questions

DevOps On-Demand is our flexible service model that provides expert DevOps engineers and solutions when you need them. Instead of hiring full-time staff, you get access to our team of certified professionals who integrate seamlessly with your workflows. We handle everything from infrastructure automation and CI/CD pipeline setup to cloud migration and 24/7 monitoring, scaling up or down based on your needs.

We can typically onboard DevOps engineers within 48-72 hours for urgent requirements, and within a week for specialized roles. Our pre-vetted talent pool includes experts in AWS, Azure, GCP, Kubernetes, Terraform, and various CI/CD tools. We maintain a bench of skilled professionals ready to jump into your projects, ensuring minimal ramp-up time.

We support all major cloud platforms including AWS, Microsoft Azure, Google Cloud Platform, and hybrid cloud environments. Our expertise covers containerization (Docker, Kubernetes), infrastructure as code (Terraform, CloudFormation, Pulumi), CI/CD tools (Jenkins, GitLab CI, GitHub Actions, CircleCI), monitoring solutions (Prometheus, Grafana, DataDog, New Relic), and configuration management (Ansible, Chef, Puppet).

Our pricing is transparent and flexible, based on your actual usage. We offer three main models: hourly rates for short-term projects, monthly retainers for ongoing support, and project-based pricing for defined deliverables. You only pay for the resources you use, with no hidden fees or long-term contracts required. We can also create custom packages based on your specific needs and budget.

Our DevOps as a Service includes infrastructure design and automation, CI/CD pipeline implementation, cloud migration and optimization, container orchestration, monitoring and alerting setup, security and compliance implementation, 24/7 on-call support (optional), performance optimization, disaster recovery planning, and knowledge transfer to your team. Each service is tailored to your specific requirements and technology stack.

Security is built into every aspect of our DevOps practices. We implement infrastructure security best practices, automate security scanning in CI/CD pipelines, ensure compliance with standards like SOC2, HIPAA, and GDPR, conduct regular security audits, implement proper access controls and secrets management, and provide detailed security documentation. All our engineers are trained in secure coding and infrastructure practices.

Absolutely! We pride ourselves on seamless integration with existing teams and toolsets. Our engineers adapt to your workflows, communication channels, and development practices. We can work with your current CI/CD tools, cloud providers, and monitoring solutions, or help you migrate to more efficient alternatives if needed. Our goal is to enhance your capabilities, not disrupt your operations.

We offer comprehensive post-implementation support including 24/7 monitoring and incident response, regular system health checks, performance optimization, security updates and patches, documentation updates, knowledge transfer sessions, and ongoing consultation for new features or improvements. Support levels can be customized from business hours coverage to round-the-clock dedicated support based on your needs.